First Flight Couriers is counted among the India’s one of the renowned and well known domestic courier company, which was started long back in 1986. Today the company has 1200 own pan India branch offices with 2300 authorized collection centers catering to more than 6700 pin codes across the country supported by over 1700 workforce and also serving over 220 international destinations through a network of company owned 10 international branch offices.
The growth and success story of the company spins around the four basic principles of Safety, Reliability, Speed and Economy.
Customers have various options for tracking their consignments which are as below:
Tracking on the Web
Customer can visit to the official site here:
- On the homepage, on the top, customer will get the option “Track your shipment” with a box showing “consignment number“and an orange button printed “Track” which the customer needs to press after entering the correct consignment number.
- Alternatively, there is an option of “Multiple Tracking” just beside the above option. Clicking on that will be taken to the next page where three options are available: 1. Domestic Consignments; 2. International Consignments and 3. Air Cargo Consignments.
- Customer needs to click on the option as per his consignment booked
- Will be then taken to the next page where in top rectangular box needs to type in either the consignment or the Reference number by selecting the radio buttons beside these options and then down below the details of the consignment status will be displayed.
- If customer selects International Shipments then on the next page he will get to select either “Consignment booked in India” or Consignment Received in India”.
- Customer on selecting the preferred option will be directed to the next page where can enter up to 100 consignments numbers in the horizontal rectangular box.
- Then on clicking the Submitbutton will be displayed the status.
Tracking through SMS
Customer also has the option of tracking their consignment status from their mobile by sending just a SMS to 55352 and typing “FFTRK” and then with a space followed by the Consignment Number.
Other Options via Customer Support
Customers can send email to firstname.lastname@example.org with their queries or can also visit the Corporate Office at 1001 of G wing on the 10th level of Lotus Corporate Park located at off Western Place Highway in Graham Firth Steel compound of Jay coach at Goregaon East in Mumbai and the Pin code is 400 063. Can also ring on 395 76666 prefixed with the STD code 022 for Mumbai.
By logging onto the official website www.firstflight.net customer can get the contact details of the regional offices in India as well as that of international branch offices.